AFEO Procurement and Resettlement Officer

Job Title: AEFO Procurement & Resettlement Officer (Accommodation for Ex-Offenders)
Location: West/Central London
Contract: Initial 3 to 6 month contract, with potential to extend
Working Pattern: Monday–Friday, 9am–5pm (Hybrid: 2 days in the office + property/partner visits)
Clearance: DBS required (we will process for successful candidates)
Pay: £29.16 per hour umbrella

The Opportunity Play a key role in building a new housing offer for homeless ex-offenders. You’ll work closely with the London Probation Service and a jointly funded AfEO Coordinator (operating across the tri-borough) to develop and deliver a high-impact accommodation pathway that supports safe, sustainable resettlement.
Role Purpose

• Procure suitable, affordable PRS accommodation for AfEO referrals—brokering new units and leveraging existing routes (in-house Procurement Team, Capital Letters, West London OOL Project, and other partners).
• Work agilely and flexibly: meet landlords and agents, visit/inspect properties, accompany clients to viewings, and arrange/attend online viewings and meetings where appropriate.
• Complete holistic needs assessments (affordability, suitability, support) and negotiate rents, incentives and tenancy terms with PRS landlords; follow internal processes to enable timely move-on in or out of borough.
• Provide bespoke hand-holding resettlement and tenancy sustainment, coordinating partner input to ensure support needs are met and tenancies are maintained long-term.
• Utilise available funding to arrange essentials (travel, furniture, white goods and other setup items) to give each tenancy the best possible start.

About You (Requirements)

• Experience working directly with vulnerable people with support needs who are homeless or at risk of homelessness.
• Proven property procurement background, engaging PRS landlords/agents and navigating local housing markets.
• Experience collaborating with statutory and non-statutory partners linked to ex-offenders (Prison/Probation, substance misuse, mental health, and related services).
• Background in a housing options or similar environment with solid knowledge of homelessness and housing legislation and PRS placement pathways.
• Essential: previous experience within a Housing Association or Local Authority.
• Strong negotiation, relationship-building and record-keeping skills; confident working in the community and managing a mobile workload.

PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.