Posted 16 days ago

Housing Advice & Homeless Prevention Officer

Job Details

Role Purpose 
The post-holder will be responsible for proactively delivering housing options advice, including security of tenure, low cost home ownership, preventing homelessness, investigating householder circumstances and undertaking statutory assessments in order to determine the best options and resources available on a case by case basis. This will involve carrying and managing a case load across housing options, move-on and homeless prevention, to work with individuals supporting and directing clients to access a broad range of housing options and where appropriate making relevant onward referrals and signpost to other service. 

  • To ensure that potentially homeless clients are given advice and assistance including those in housing need to whom the Council has no legal obligation to provide emergency accommodation to claim housing and other welfare benefits available to them with the aim of preventing or delaying homelessness, including the use of discretionary hardship payments (DHP).
  • To assess and determine applications from homeless households within the terms of part VII of the Housing Act 1996.
  • To discharge the Council’s statutory duty in investigating, assessing and determining applications from homeless households within the terms of part VII of the Housing Act 1996.
  • To actively manage case work in accordance to expected standards of timeliness and quality and to adhere to agreed procedures at all times, including maintaining a high standard of accurate written records and reports. effective record keeping.
  • Be knowledgeable and up to date with housing legislation, policy, procedures, case law and Codes of Guidance to ensure statutory requirements are consistently met.

  • Will need to have experience of homeless prevention and relief work, managing a varied caseload and a good working knowledge of the homelessness legislation. This role focuses on supporting clients owed the main housing duty.
  • Experience of working in a front facing team interviewing and assessing clients with a need for assistance
  • Experience of working on defined operational projects, working to tight deadlines and objectives with minimum supervision.
  • The Housing Act 1996 part VI & VII and all associated homeless legislation

  • Initial 6 month contract to extend 
  • Monday to Friday 9am to 5pm Hybrid Position (Office based Inducation)
  • PAYE via Umbrella 

If you are interested in this position, APPLY NOW! or call +44(0) 208 138 4125 and ask for DAMI