Posted 8 hours ago

Housing Assessment Officer

Job Details


  • To interview and advise persons applying for assistance under homeless legislation making the necessary enquiries of all appropriate sources pursuant to the Housing Act 1996 Part VII
  • To manage a caseload ensuring that all cases are progressed speedily, efficiently and within agreed time scales, achieving the requirement that applicants are to be given the best advice concerning their statutory rights and the various avenues open to them
  • To successfully manage a caseload of more complex cases requiring in depth enquiries, usually where fraud is suspected or where intentional homelessness is an issue on a first application or due to the Council having ceased duty or where accommodation may be available abroad or a second application has been received following an earlier negative decision, but that list is not exhaustive
  • Ensure that all enquiries and cases are progressed speedily and efficiently and that all set targets are achieved LBTH JD and PS Template May 2021
  • To ensure excellent customer service standards are maintained for all relevant client groups and contribute to year on year improvement of those standards

  • Detailed knowledge of the duties owed to the homeless under Part VII of the Housing Act 1996 and the Homelessness Act 2002 
  • Experience working in housing associations or councils 
  • Knowledge of Landlord and Tenant Legislation, the Housing Act 1985 and 1988, the Protection from Eviction Act 1977, and knowledge of Family law and welfare benefits.
  • Knowledge of the strategies for preventing homelessness and the main housing options initiatives, provided by both statutory and voluntary organisations.

  • Initial 3 to 6 month ongoing contract with the opportunity to extend 
  • PAYE via Umbrella 
  • Monday to Friday 9am to 5pm (Hybrid position)

If you are interested in this position and meet the requirements, APPLY NOW!