Prevention and Assessment Support Officer

Prevention and Assessment Support Officer
Initial 3 to 6 month ongoing contract 
£20.00 per hour Umbrella (Office Based)


Role Purpose

• To provide an effective and professional, resident orientated service to households experiencing housing difficulties.
• To triage residents approaching the council for help with housing, both face to face an over the telephone, to determine whether the resident is homeless or at risk of homelessness.
• Booking appointments for the Prevention & Assessment Officer and gathering initial information.
• To provide initial housing advice to residents and details of homelessness prevention, suitable housing options in the private and public sectors.
• To provide effective operational and administrative support within the Prevention & Assessment Team.  This will include calls to applicants to gather information, making third party enquiries, writing letters, taking notes, responding to emails and updating resident records on case management systems.

Requirements
- Must have recent experience working in na council or housing associaition 
- Previous experience working in housing advice / homelessness prevention 
- Must be available to attend interview in person or online 


Submission deadline: 16 Jan 2025

If you are interested in this position AND meet the requirements, APPLY NOW!