Council Tax Billing Officer

Council Tax Billing Officer
 
Fully Remote (Initial on-site day in Northampton)
£27.00 per hour (Umbrella)
3-Month Contract (Initially)
 
The Opportunity
A local authority is looking to appoint an experienced Council Tax Billing Officer to support their revenues team on an initial 3-month contract. This is a fully remote opportunity, with just one on-site day required initially in Northampton.
 
This role will suit someone with strong experience in Council Tax billing administration who can hit the ground running and deliver a high level of service in a fast-paced environment. Experience using the MRI / Academy system is essential.
 
What You’ll Be Doing
Administering Council Tax billing accurately and in line with current legislation
Supporting the effective collection of Council Tax revenues
Handling customer and stakeholder queries via phone and written correspondence
Providing a professional and efficient service to residents
Maintaining accurate records and resolving billing issues promptly
 
What We’re Looking For
Previous experience within Council Tax Billing
Essential experience using the MRI / Academy system
Strong understanding of Council Tax legislation and processes
Excellent communication and customer service skills
Ability to work independently in a remote environment
Strong attention to detail and organisational skills
 
What’s on Offer
 
Fully remote working
£27.00 per hour (Umbrella)
Initial 3-month contract with potential extension
Opportunity to join a supportive local authority team immediately