Temporary Accommodation Officer

Job Title: Temporary Accommodation Placements Officer
Location: North London (Hybrid Working)
Rate: £26 per hour (Umbrella)
Contract: 3 months ongoing

We are currently recruiting for a Temporary Accommodation Placements Officer to join a busy Housing team in North London on an interim basis.
This is a fantastic opportunity to play a key role in supporting residents into suitable temporary accommodation, ensuring the council meets its statutory duties while delivering a compassionate and resident-focused service.

Key Responsibilities:

• Source and book temporary accommodation placements on a daily basis
• Assess housing needs and place homeless households into suitable accommodation
• Manage the full placements process, including sign-ups and tenancy endings
• Provide housing advice and support to residents, including handling complex and sensitive cases
• Conduct difficult conversations, including refusals and duty discharges
• Work closely with internal teams to deliver effective housing solutions
• Arrange logistics such as transport, removals, and storage where required
• Maintain accurate records on housing systems and ensure compliance with legal requirements
• Support emergency decants and transfers

About You:

• Experience working in housing, homelessness, or temporary accommodation
• Good understanding of housing legislation and statutory duties
• Strong customer service skills, with experience supporting vulnerable residents
• Confident handling challenging conversations and complex cases
• Excellent organisational and administrative skills
• Strong communication skills, both written and verbal
• Ability to work collaboratively across teams and services
• Comfortable using housing systems and maintaining accurate records

PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.