Customer Service Advisor - part time

V85102267

£25 Per Hour

Contract

West London

Local Authority

Posted 1 hour ago

Expires In 27 Days

Job Description

We are currently recruiting for a Part-Time Repairs Customer Service Agent to join a busy and customer-focused repairs team within a local authority environment.
Role Details
Contract: Up to 12 months
Pay Rate: £25 per hour (umbrella)
Hours: 22.5 hours per week

Working Hours:

Monday & Tuesday: 09:00 – 14:15
Wednesday – Friday: 09:00 – 13:00
Start Date: Approximately 19th or 26th January

Training (IMPORTANT)

4 weeks of full-time training based in the office
No annual leave or time off is permitted during the training period
Candidates must be able to fully commit to the training schedule

Working Pattern After Training

Hybrid working
2–3 days per week in the office

Experience & Skills

Previous experience working within a local authority or council is essential
Strong customer service background essential
Contact centre and/or repairs experience preferred but not mandatory
Ability to manage customer enquiries in a fast-paced environment

Requirements