Tenancy Set-Up and Resettlement Officer

Tenancy Set-Up and Resettlement Officer – East London
Location: East London
Rate: £33.91 per hour Umbrella
Contract: 12 months, ongoing
Hours: Monday to Friday, 9:00am–5:00pm
Working Arrangement: On-site during probation, with hybrid working available following successful completion of probation

We are seeking an experienced Tenancy Set-Up and Resettlement Officer to join a dedicated housing team focused on helping homeless households successfully move out of temporary accommodation and establish sustainable new tenancies.

The Role As a Tenancy Set-Up and Resettlement Officer, you will support households through the transition from temporary accommodation into secure and sustainable homes. You will take ownership of the process, ensuring that moves happen successfully in practice and that households are supported to establish and sustain their new tenancy.

Working as part of an integrated team, you will:

• Support households moving from temporary accommodation into settled accommodation.
• Identify and overcome barriers to successful move-on.
• Provide individually tailored support throughout the transition.
• Help households establish and sustain their new tenancy.
• Work closely with housing professionals, landlords, support services and partner agencies.
• Make effective use of opportunities across the private rented sector.
• Take cases from assessment and identification of suitable housing through to a successful move.
• Manage complex situations and negotiate effectively to achieve positive outcomes.

You should be able to build strong relationships, negotiate effectively and work across organisational boundaries to achieve results for households.
This is an excellent opportunity to join a focused and delivery-driven programme where your work will directly contribute to helping more households move out of temporary accommodation and into sustainable homes.

This is a time-sensitive vacancy and may close in less than 24 hours. Early applications are strongly recommended.

To apply, please send your updated CV as soon as possible.